Customer called and said his washing machine got off balance and then it stopped spinning. I got there and noticed the finger that pushes down on the lid switch when the lid is closed was missing. I assumed this broke off when the washer was off balance. As I was preparing to head to the supply house to pick up the missing part his wife came in and dug around and found the finger. In fact, the finger had not broke off at all, it had just popped out. I re-installed the finger (or whatever the proper name for that thing is) and they were back in business.